10% Off Your First Order — Code WELCOME10Standard Shipping $9.95FREE Shipping on Orders $200+

Frequently asked questions

Ordering, products, shipping, returns and account questions.

Ordering

Add products to your cart and check out. You'll see your order number on the confirmation page.

Contact us with your order number as soon as possible. Orders that have not yet shipped can usually be amended.

No — checkout is guest-only. There is no login on this site yet.

Products

These products are supplied for laboratory research. They are not for human consumption and no claim is made about suitability for any use in humans.

Fields appear only when the data has been verified and entered. An empty field means we have not documented that value — not that it is zero or unknown-but-assumed.

Contact us with what you're looking for and we'll tell you whether we can source it.

Shipping

Standard shipping is a flat $9.95. Orders of $200 or more ship free. Your subtotal and shipping cost are always shown in the cart before you check out.

Discreetly, with contents protected for transit.

Returns

Contact us within the stated window with your order number. Unopened items in original condition can be returned; the full policy is on the returns page.

Account

This site does not yet include account login — contact us with your order number for order status.

Still have a question? Email [email protected] or use the contact form.